Why do I get 99999/99999 Occurances?

It appears that some users are still running into the issue of 99,999 occurances of an order being generated when "changing" from one img to another.

The cause is still being investigated, but one important bit of information is that it appears to be happening during the following (incorrect) workflow....

1. Order checked in
2. appt canceled
3. Ancillary orders used to change the order

Remember, when an order has been checked in (an you'll know it has been, if it has an acc#) you can no longer change the order using "ancillary orders". Keep the order on your tech worklist and use the "verify" button to make the change.