Tuesday, January 20, 2009

Ancillary Orders hitch

A few users recently reported a hitch in the Ancillary Orders module. The tool would essentially lock down if the user attempted to locate the ordering MD by clicking the "spyglass" and listing every provider in the system. When the user then selected the MD, Ancillary Orders locked down and the user was unable to proceed.

This issue has been reported to EPIC but no fix has been created as of yet. In the meantime, users should simply enter (most of all of) the ordering MD's last name manually and let the system populate the field. Using the spyglass is prone to causing this error and it is a less efficient workflow since it would force the user to scroll through hundreds of MD's alphabetical names to locate the correct one.

If this or any other issue persists, let a super user or your manager know. If there is an emergent issue, call 5354.

Tuesday, January 13, 2009

Unscheduled Orders now available

As you may have noticed it is now possible to view all of the patients outstanding orders that have not been scheduled to an appointment. This can be done from either the Schedule Orders Report or the Tech Work List. Just highlight the patient you are interested in, scroll down to the bottom of the HTML field and view the results.

The unscheduled orders also are designed to print on the control sheet under the section that displays current appointments in medical imaging.

Thanks-