Run Time Errors: What you can do

A group of users recently began experiencing the dredded "run time" errors while attempting to log into hyperspace. After some investigation it appears that a cause of certain run time errors is varrying resolutions on workstations throughout departments. In the recently discovered case, the users often accessed a workstation which had a different monitor resolution setting from their normal workstation and each time they went from one to the other, it errored out.

To be specific, the item that the workstation could not "resolve" was the vertical line that seperates your tech work list and your schedule orders report. When this sliding line was adjusted to far to the right at the home workstation and the user logged off, the error would occur when they logged into workstation B. To solve this particular error, it is suggested that you keep that sliding line (between the tech work list and the schedule orders report) located centrally on your screen.

Until we can get consistency in resolutions from monitor to monitor, this will save you some trouble.

Thanks