Canceling once an order has been checked in

Ok....here we go. The million dollar question.

EPIC Technical support offers this advice, and its surprisingly simple. The BEST way to cancel an order once it has been checked in is to simply highlight it on the tech worklist, click the cancel/undo button and place a check in each of the available boxes. This will unarrive the patient, cancel the appointment and cancel the order all in one swoop.

It is best explained this way.....If a tech cancels an appointment or unlinks an order from an appointment AFTER its been checked in........then if they cancel the parent order in ancillary orders, the child order (the one with the accession number) will not be cancelled.

I hope this helps!