Friday, June 20, 2008

Perinatology Issues

A few common issues have come up regarding Perinatology appointments. The first issue involves the end exam question that you are all familiar with. This question only fires if the proper visit type (5964) is attached. What happened is that, that visit type and question didnt exist at the time of cut-over so many IMG's got linked to existing appointments with old visit types. To fix this...

Go to the patients appointment desk (click appts from the scheduling menu)
Find the correct appointment and highlight it
Click "change" from the bottem toolbar
Change the visit type to 5964
Accept

Now the appointment has the correct visit type and your question should fire at end exam.

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The second issue involves your exams not falling off of the tech work list at end exam. This is also a cutover issue. Somehow the IMG for your appointments also got linked to Dr. Davidsons schedule. In order for the order to fall off your worklist, it must be unlinked from Dr. Davidsons schedule under the appointment desk. It is unclear whether you have the ability/security to perform this function, but we are looking into it. In the mean time, Karen or Patrick will need to do the unlinking.

Thanks

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